Download Brochure


Hyatt Regency New Orleans
601 Loyola Avenue
New Orleans, LA 70113
Tel: 1-888-421-1442

Interested in sponsoring?

Sponsorship & Exhibit Opportunities Available
Contact Melissa Sefic at (212) 803-6067 to find out how to customize a sponsorship/
exhibit package which is most appropriate for your institution. Learn more.

Thursday, March 21, 2013

2:00 p.m. -
Emerging Technologies in Collection Agency Management
Ryan Neuweg, Chief Executive Officer, NEUANALYTICS
Thomas A. Lee III, Managing Partner, BECKET & LEE LLP

A discussion of how to best utilize the emerging technologies in Collection Agency Management to drive performance, cut costs and reduce risk, with a focus on Data Aggregation and Reconciliation, Performance Score Carding, and Compliance Management.

2:45 p.m. -
Skip Tracing - New Ideas for Tracking Old (and New) Debts
Michael Cushing, Executive Vice President, FOURSCORE RESOURCE CAPITAL
Rollin Girulat, Senior Collections Product Marketing Manager, EXPERIAN
Steve Kusic, President and CEO, NATIONAL RECOVERY AGENCY

4:30 p.m. -
Achieving Cost & Compliance Goals while Increasing Contact Rates – A Verizon Wireless Story
Craig Battinelli, Associate Director, Finance Operations, VERIZON WIRELESS
Moderator: John McNamara, Chief Marketing Officer, LIVEVOX
Alan Willet, Executive Director, National CFS Operations, VERIZON WIRELESS

Faced with the challenge to reduce costs, manage/cure inventory, and implement tighter compliance policies, leaders of Verizon Wireless set forth on a path to re-examine their existing infrastructure and business strategies in search of a more centralized and efficient operation. Join them as they discuss how they not only exceeded these goals but improved their contact rates by leveraging Cloud to streamline multi-site operations, sunset costly legacy equipment and execute more efficient and risk-averse contact strategies, such as improved IVR routing and automatic account-based penetration controls.