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Venue

Wynn Las Vegas
3131 Las Vegas Boulevard South
Las Vegas, NV 89109

Conference Agenda

Sunday, October 24, 2010

9:00 AM - 12:00 PM
ACA Workshop: Advanced Skiptracing and Cybertracking
Workshop Leader: Ron L. Brown, President and CEO, CSI GROUP
12:00 PM -
Registration Opens
2:00 PM - 3:45 PM
Closed-door Peer Collaboration (credit grantors only)
Session Leader: Kathy Castle, Director, AURIEMMA CONSULTING GROUP
2:00 PM - 3:45 PM
Event for Professional Women in the Collections Industry (PWCI) Free! [Registration required]
03:50 PM - 04:00 PM
Chair's Welcome
Dennis Sholl, Vice President, GENPACT
4:00 PM - 5:00 PM
Opening Keynote
Scott Anderson Ph.D, Director and Senior Economist, WELLS FARGO
5:00 PM - 7:00 PM
Opening Welcome Reception

Monday, October 25, 2010

Click on a track to view full breakout session details
Emerging Technology Showcase Industry Best Practices
7:30 AM - 8:30 AM
Breakfast Seminar: Impact the Bottom Line with Innovative Applications and Analytics
Tim Boomershine, Analytic Science, Sr. Manager, FICO
Cheryl Miller, Client Services Partner, FICO
7:30 AM - 8:30 AM
Breakfast Seminar: Five Ways to Improve Collections & Recovery
Lynne Labrador, Senior Consulting Director, FICO

Sponsored by:

7:45 AM - 8:30 AM
Registration & Breakfast
8:30 AM - 8:45 AM
Chairman's Opening Remarks
Dennis Sholl, Vice President, GENPACT
8:45 AM - 9:30 AM
Opening Keynote: Loss Mitigation – Lessons from the Crisis
Scott Tanguay, Executive Vice President, Collections - Operations, Global Consumer Businesses, CITI
9:30 AM - 10:30 AM
Impact, Decisioning, Adaptation and Communication: Insight into how creditors and their partners manage in the ever-changing regulatory environment
Moderator: Misty Kipper, SVP, Client Services and Strategy, PHILLIPS & COHEN ASSOCIATES, LTD
Panelist: Al Brothers, Chief Executive Officer, CAVALRY PORTFOLIO SERVICES, LLC
Panelist: Jeff Gartland, Manager of Collections, US BANK
Panelist: John Graser, Director of Collection Strategies and Recovery, BARCLAYCARD U.S
Tony L'Abbate, Senior Vice President, Operations Control, NCO
Panelist: James Shreero, Chief Operations Officer, SWIFT FINANCIAL
10:30 AM - 11:00 AM
Networking Break
11:00 AM - 12:00 PM
The Secondary Market: Putting the Pieces Back Together
Moderator: Michael T. Goins, Senior Manager, TD AUTO FINANCE
Panelist: Mark Hutchins, Vice President of Marketing and Acquisitions, ASSET ACCEPTANCE LLC
Panelist: John Lundquist, Investment Analyst, VäRDE PARTNERS
Sean McVity, Managing Partner, GARNET CAPITAL ADVISORS, LLC
Panelist: Michael Taulbee, Senior Vice President of Recovery and Director of Asset Sales, CITIGROUP
12:00 PM - 12:30 PM
Legislative & Regulatory Update: What You Need to Know
Moderator: Rozanne Andersen, Attorney, MORRISON FENSKE & SUND, P.A.
12:30 PM - 1:30 PM
Industry Innovation Session: Automating the Collections Process – It’s Not as Hard as You Think It Is
Matt Edmunds, VP, Financial Services and Collections Solutions, SOUNDBITE COMMUNICATIONS
Moderator: Vytas Kisielius, Chief Executive Officer, COLLECTIONS MARKETING CENTER LLC
Robert Vance Fite, Vice President, LEXISNEXIS

Sponsored by:

Lunch will be served.

12:30 PM - 2:00 PM
Lunch
2:00 PM - 5:30 PM
Track: Emerging Technology Showcase View Track Emerging Technology Showcase

Sponsored by:

2:00 PM - 2:45 PM
Track: Industry Best Practices View Track Hot Legal Issues & Case Law
Moderator: Tomio B. Narita, Partner, SIMMONDS & NARITA
Panelist: Michael Bates, Senior Counsel, WELLS FARGO & COMPANY
Panelist: Floyd Drew, Associate General Counsel, CITI, NORTH AMERICAN OPERATIONS & TECHNOLOGY
2:45 PM - 3:30 PM
Track: Industry Best Practices View Track Re-Engineering Default Mortgage Servicing
Moderator: Brian King, President, WISEMAR, INC.
Panelist: Eric Carlson, Group Vice President, Mortgage and Real Estate Collections, Recovery Division, SUNTRUST
Panelist: Scott Fredey, Senior Vice President, Risk Operations, KEYBANK
Panelist: Tracy Poy, Director - NSO Program Management and Governance, FANNIE MAE
3:30 PM - 4:00 PM
Break
4:00 PM - 4:45 PM
Track: Industry Best Practices View Track Two Years Later: Lessons Learned & Future Strategy
Moderator: Joe Adams, Managing Director, HAMPTON PRYOR CONSULTING
Panelist: Jerad Brown, Director, Loss Prevention, CAPITAL ONE AUTO
Panelist: John Lewis, President, FIND JOHN DOE
Panelist: Richard Rodriguez, President & CEO, NATIONAL CREDITORS CONNECTION, INC (NCCI)
4:45 PM - 5:30 PM
Track: Industry Best Practices View Track Better Collections through Technology; a Case Study in Automation
Dan Cira, Vice President, Collections Group Manager, M&I MARSHALL & ILSLEY BANK
5:30 PM -
Cocktail

Tuesday, October 26, 2010

07:45 AM - 08:30 AM
Breakfast
8:30 AM - 8:45 AM
Chairman's Review & Welcome
Dennis Sholl, Vice President, GENPACT
8:45 AM - 9:30 AM
Bankruptcy Projections for 2011
Chris Lundquist, President and CEO, LUNDQUIST CONSULTING INC.
9:30 AM - 10:30 AM
The Collection Industry and the Attorney General Partnership: A safe and professional environment to review the regulatory and economic challenges with our Attorneys General partners
Moderator: Kim S. Bonn, Strategic Business Unit Operations Director, XEROX BUSINESS SERVICES, LLC
Panelist: Larry Costa, Executive Vice President, Business Development, CAPITAL MANAGEMENT SERVICES, INC.
Panelist: Steve Leckerman
Panelist: Lawrence Wasden, Attorney General, STATE OF IDAHO
10:30AM - 10:45AM
Refreshment Break
10:45AM - 11:30AM
Critical Issues to Credit Grantors and ARM Firms In the M&A Process
Moderator: Brian Greenberg, Managing Director and CEO, GREENBERG ADVISORS, LLC
Panelist: Tim Bauer, Chief Executive Officer, NARS
Panelist: John Gillard, Chief Executive Officer, ASCENSIONPOINT RECOVERY SERVICES
11:30AM - 12:00PM
Go Deep Without Cutting Deep - take advantage of non-standard data sources to reduce fraud, build new models and increase repayment rat
Kathryn Petralia, Chief Operating Officer and co-founder, KABBAGE, INC.
12:00 PM -
Conference Concludes