Today, organizations face unprecedented levels of delinquency, default and credit losses. They need rapidly deployable solutions that support changing business goals and enhance their bottom line. Find out how DFS augmented their existing collections operation with best-in-class technology and business process services to improve collections effectiveness and efficiencies while increasing customer satisfaction. The company will discuss what drove them to transform their collections operations, how it has impacted their strategies and processes, and how other organizations can benefit from a similar collections model.