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Venue


The Cosmopolitan of Las Vegas
3708 Las Vegas Boulevard South
Las Vegas, NV 89109

Conference Agenda

Wednesday, November 2, 2011

8:00 AM -
Registration Opens

Sponsored by:
Innovis

10:00 AM - 12:00 PM
Closed-Door Connect & Collaborate
Instructor: Paul Gallucci, Director and Collections Offering Manager, CGI
10:00 AM - 11:00 AM
Workshop: Jerman And Its Effects On The Collection Industry
Workshop Leader: Alan H. Weinberg, Managing Partner, WELTMAN, WEINBERG & REIS CO., LPA
2:50 PM - 3:00 PM
Chair's Welcome
Roger Carney, Vice President, GENPACT
3:00 PM - 3:45 PM
Keynote: Legislative and Regulatory Developments Affecting Consumer Bankruptcy and Consumer credit
Samuel Gerdano, Executive Director, AMERICAN BANKRUPTCY INSTITUTE
3:45 PM - 4:30 PM
Keynote: State of the Industry
Panelist: Mark Neeb, President/CEO, THE AFFILIATED GROUP
4:30PM - 5:15PM
Life After Foreclosure – Its Impact on Payment Patterns and Hidden Opportunities
Steven Chaouki, Group Vice President, Financial Services, TRANSUNION
5:15 PM - 7:00 PM
Networking Cocktail Reception & Meet the Editor

Sponsored by:
Firstsource

Thursday, November 3, 2011

Click on a track to view full breakout session details
Track A Track B
7:45 AM -
Breakfast

Sponsored by:
Innovis

8:20 AM - 8:30 AM
Chair's Opening
Roger Carney, Vice President, GENPACT
8:30 AM - 9:00 AM
Keynote: A Game Plan for Getting Back to Growth
Gordon Cameron, EVP, Credit Risk Management, PNC
9:00 AM - 10:00 AM
Effectively Managing Outsourced Strategies As Inventories Reduce Rapidly
Moderator: Michael T. Goins, Senior Manager, TD AUTO FINANCE
Moderator: Marcelo Aita, President and CEO, NCB MANAGEMENT SERVICES, INC.
Nick Penfield, Collections Operation Manager, TD BANK N.A.
Panelist: Robert Picone, Vice President, ACCOUNTS RECEIVABLE MANAGEMENT
10:00 AM - 10:30 AM
Break
10:30 AM - 11:00 AM
Keynote: Today’s Lending Environment -- Keys to Success
Mary McDowell, President and Chief Executive Officer, CITIFINANCIAL NORTH AMERICA AND ONEMAIN FINANCIAL
11:00AM - 12:00PM
Getting Media Mobility and Chain of Title Right
Panelist: Amy H. Anuk, Senior Vice President, Business Development, ENCORE CAPITAL GROUP
Panelist: David Pauken, Chief Executive Officer, CONVOKE SYSTEMS
Panelist: Don Redmond, Vice President, Government Relations, PORTFOLIO RECOVERY ASSOCIATES, INC.
Panelist: Jan Stieger, Executive Director, DBA INTERNATIONAL
12:00 PM - 12:30 PM
Keynote: Credit Trends and Economic Update
Michele Raneri, Vice President, Analytics, EXPERIAN
12:30 PM - 2:00 PM
Lunch
2:00 PM - 2:45 PM
Track: Track A View Track Deep Dive: Debt Collection Litigation Trends & Statistics
Tim Collins, Associate Director, Compliance, HYUNDAI CAPITAL AMERICA
Michael L. Frost, Senior Vice President & General Counsel, THE CBE GROUP, INC.
2:00 PM - 2:45 PM
Track: Track B View Track 2011: An Extraordinary Year
Panelist: Bob Berger, Vice President, Collections and Debt Sales, NAVY FEDERAL CREDIT UNION
Sean McVity, Managing Partner, GARNET CAPITAL ADVISORS, LLC
Panelist: Michael Taulbee, Senior Vice President of Recovery and Director of Asset Sales, CITIGROUP
2:45 PM - 3:30 PM
Track: Track A View Track TCPA – What’s Legal, What’s Not
Panelist: John Bedard, Jr., Attorney, BEDARD LAW GROUP, P.C.
John McNamara, Chief Marketing Officer, LIVEVOX
Panelist: John Tallarico, VP, Product Management, SOUNDBITE COMMUNICATIONS
2:45 PM - 3:30 PM
Track: Track B View Track Assessing the Financial, Operational and Regulatory Health of Collection Agencies and Debt Buyers
Panelists: Michael Flock, Managing Partner, FLOCK ADVISORS
Panelist: Charlie Allen, VP of Operations, CBE GROUP
Panelist: Irwin Bernstein, CEO, ALLGATE
Panelist: Al Brothers, CEO, CAVALRY
Panelist: Ken Muldowney, Vice President, REGIONS BANK
3:30 PM - 4:00 PM
Break - Meet the Editor
4:00 PM - 5:00 PM
Track: Track A View Track Best Practices For Selecting and Implementing Advanced Risk & Collections Systems
Moderator: Brian Reiss, Managing Director - U.S. Practice, BRIDGEFORCE, INC.
Panelist: Robert Box, Former Chief Operating Officer, ALLIANCE DATA
Panelist: David Edelson, Director, Collection Operations, BARCLAYS BANK
Panelist: Raymond J. Peloso, Executive Vice President, CITIZENS FINANCIAL GROUP, INC.
4:00PM - 5:00PM
Track: Track B View Track International Outsourcing Opportunities and Challenges
Moderator: Mark Eichler, AVP - Vendor Manager, FIFTH THIRD BANK
Panelist: Tim Bauer, Chief Executive Officer, NARS
Panelist: Tim Casey, President and CEO, TELEPERFORMANCE ARM
Panelist: Jay King, Senior Vice President of Operations, NCO
5:00 PM - 5:45 PM
Track: Track A View Track Student Loan Collections Crash-Course: What’s Changing & What’s Different
Moderator: Brad Dey, Principal, SECOND ORDER SOLUTIONS
Scott Barton, Chief Executive Officer, SECOND ORDER SOLUTIONS
Trey Greene, Vice President, Portfolio Management, FIRST MARBLEHEAD
Panelist: Don Siler, Chief Sales/Marketing Officer, MRS ASSOCIATES
Panelist: Jeff Simendinger, Chief Operating Officer, SIMM ASSOCIATES
5:00 PM - 5:30 PM
Track: Track B View Track The Missing Link to Collections Success: Creating a 360 Degree View of your Customer’s Wallet
Hugh Lloyd-Thomas, Group Vice President, Consumer Credit., IXI CORPORATION
5:30 PM -
Reception - Meet the Editor

Friday, November 4, 2011

7:45 AM - 8:20 AM
Breakfast

Sponsored by:
Innovis

8:20 AM - 8:30 AM
Chair's Recap
8:30am - 9:15am
Post Crisis Collections: Lessons for Optimizing Collections
Jeffrey Gartland, Vice President, Risk-Collection Strategies, US BANK
Tom Miller, CEO, ALI SOLUTIONS
9:15 AM - 11:00 AM
EMERGING TECHNOLOGY SHOWCASE WITH LIVE DEMOS
Moderator: John Savage, Managing Director of Risk Technology & Solutions, BRIDGEFORCE, INC.
11:00 AM -
Conference Concludes