Letter From the Conference Chair - John McNamara
Dear Colleague:
Welcome to the nexus of uncertainty. Never have so many been so flummoxed on so many fronts. When I say these are uncertain times, I mean not just the economy both local and world, but the political landscape, the regulatory environment and don't forget rapidly evolving technologies. As a matter of fact, the entire credit and collections landscape seems to be on quaking ground.
This year, these tectonic forces shaping our world are all in motion at the same time:
- We may or may not have new president.
- The Consumer Financial Protection Bureau, now with a director, begins to execute its charter.
- The plaintiffs' bar has never been more active.
- The Healthcare Reform Act faces a constitutional challenge.
- Social Media and the virtual world are crashing head on with business reality.
- Cloud technologies and the consumerization of IT are remaking corporate structures overnight.
In almost 30 years in the ARM industry, I've never seen so much foundational shifting at one time. During these times, it's tempting to stand still and see what happens. Quite frankly, I don't know whether that's a good strategy or not. I certainly don't know which way to charge.
I do know one thing. In uncertain times, knowledge and insight, while always valuable, are priceless.
This year's 16th Annual National Collections and Credit Risk Conference in New Orleans will deliver both in abundance.
Please join me and the ARM industry's top experts for three days of building new and renewing old relationships, sharing of best practices, and of course learning.
I look forward to seeing you in New Orleans.
Laissez les bon temps rouler, or will they? I don't know, but I sure hope so!
Kindest regards,
John McNamara
Chief Marketing Officer
LiveVox
