Collections & Credit Risk

Technology

• New CEO Hopes To Refocus Online Resources

  PaymentsSource | August 11

  Online Resources Corp.'s newest chief executive said the online banking and bill-pay vendor will become a more focused company under his leadership.

• News Release: SoundBite Expands In Europe

  Collections & Credit Risk | August 5

  SoundBite Communications Inc., a provider of on-demand, multi-channel proactive customer communications, announced it has been selected by two major European financial services providers to deliver proactive customer communications and is ramping two European reseller relationships.

• AmEx Eyes Acquisitions In Alternative Payments

  American Banker | July 29

  American Express Co. is looking at acquisitions to strengthen its competitive position in alternative payments as credit conditions continue to improve and competition heats up for high-end consumers.

• Fed Official Warns Card Fraud Threat Growing in U.S.

  USBanker | July 27

  The U.S. banking industry’s reliance on mag-stripe credit and debit cards threatens to turn the country into a magnet for more card-based fraud, said a payments executive with the Federal Reserve Bank of Atlanta in a blog posting last week.

• Press Release: Convoke Systems Raises $5.5 Million

  Collections & Credit Risk | July 26

  Convoke Systems, an information management software company serving the collection industry, secured a $5.5 million Series B round of financing led by Flybridge Capital Partners and QED Investors.

• Expensive, Outdated Collection Methods Hamper Industry Rebound: Study

  Collections & Credit Risk | July 21

  Collections budgets are up, but a failure to adopt communication best practices are dragging down results.