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Behind the $1.6 Million Heist at StubHub: Recycled Passwords
If there's one lesson bankers can take away from the hacking incident at online ticket seller StubHub, it's that they need to educate their customers about the dangers of using the same passwords on multiple sites.
Account takeover is a huge problem for most companies, says Robert Capps, who until recently was in charge of anti-fraud initiatives at StubHub.
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A text message spammer and his company settled federal charges of sending millions of text messages and trolling for personal financial information. more »
A collection scam reported in Florida involves e-mails that appear to come from the state attorney's office but originate overseas. more »
Federal regulators hope hackers can help put a stop to automated telemarketing calls such as the well known "Rachel from Cardholder Services." more »
WASHINGTON — The Consumer Financial Protection Bureau issued a proposal Wednesday that would allow it to publish more information about individual complaints made by consumers about financial companies. more »
The number of U.S. homes using only wireless telephones is growing, with two in every five households (41%) in the second half of 2013 reporting relying solely on cell phones, according to a National Health Interview Survey. more »
Amazon.com is accused in a lawsuit filed Thursday of billing customers millions of dollars in charges racked up unknowingly by children. more »
FICO, a predictive analytics and decision management software company, and Kaggle, a firm that runs predictive analytics competitions, announced that FICO will host Kaggle competitions in the FICO Analytic Cloud. more »
The Federal Trade Commission added new charges of mobile cramming to a complaint filed against an operation that allegedly sent millions of unwanted text messages and robocalls to consumers. more »
STREAMLINING: America First's redesigned app lets consumers apply for loans without having to type in information the credit union already has on file. "We don't want the member to enter in the Social Security number or address: we know it," says mobile service manager Brice Mindrum.
Add a mobile banking app to the list of places where consumers can search for cars and apply for auto loans. more »
John McNamara, chief marketing officer at LiveVox Inc. and a former chairman and speaker for key Collections & Credit Risk conferences, will be leaving LiveVox to take a role with the Consumer Financial Protection Bureau. more »
A U.S. District Court has dismissed a class-action lawsuit citing Telephone Consumer Protection Act violations related to a series of autodialed collection calls made by a hospital provider to an individual's cell phone. more »
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Nearly 20% of consumers worldwide lack confidence that their banks can protect them from payment card fraud, yet nearly half do things that potentially expose them to fraud, new research says. more »

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