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Today in Collections

  • Obama Pushes Plan To Help Homeowners Refinance

    Collections & Credit Risk | February 2, 2012

    President Obama will ask Congress for legislation to help homeowners refinance into lower-rate loans, even with limited documentation, a plan he said could reduce annual home loan payments by an estimated $3,000 for the average household.

  • Billing Scheme Operators Settle FTC Charges For Nearly $10M

    Collections & Credit Risk | February 1, 2012

    The FTC has stopped an operation targeting payday loan seekers that charged for worthless programs without consumers' consent.

  • Tougher Debt Buying Rules Approved In California

    Collections & Credit Risk | February 1, 2012

    Legislators in California on Tuesday pushed through tougher regulations for the collection industry, approving a bill opponents say will create an unfair burden on debt buyers by requiring excessive documentation and restricting legitimate collection efforts.

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  • Prepaid Phone Card Marketers Agree To $2.32M Settlement

    Collections & Credit Risk | February 2, 2012

    An operation that marketed prepaid calling cards to immigrants will pay $2.32 million as part of a settlement to resolve charges that they made false claims to consumers about the number of minutes of talk time the calling cards would deliver.

  • Recovering Bad Card Debts Feeds Issuers’ Profits

    Collections & Credit Risk | February 2, 2012

    Recoveries against bad loans have become a major source of cash for credit card issuers, and hence an increasingly important factor in the industry’s return to pre-recession loss rates.

  • Six Firms Sued For Unlicensed Collection Work, Foreclosure Processing

    Collections & Credit Risk | February 1, 2012

    Six companies allegedly processing home foreclosures in Nevada and engaging in unlicensed collection activities are being sued by attorneys Nicholas Boylan and Shawn Christopher.

  • Vendor News: Persolvo Reaches Several Milestones

    Collections & Credit Risk | February 2, 2012

    Persolvo Data Systems, a provider of Web-based settlement software and analytics designed to locate, identify and settle accounts enrolled in debt settlement programs, announced Wednesday that it reached several milestones in 2011.

  • 'Robo' Credit Card Suits A Menace For Issuers

    Collections & Credit Risk | February 1, 2012

    Last year JPMorgan Chase & Co took New York resident Shady Gergis to court over a few thousand dollars in allegedly unpaid credit card debt.

  • FTC Halts Nationwide Employment Scam

    Collections & Credit Risk | February 1, 2012

    An operation that allegedly deceived consumers with false promises of nonexistent sales jobs will be banned from marketing any employment products or services under a settlement with the Federal Trade Commission.

  • Debt Buyer Agrees To $2.5M FTC Penalty

    Collections & Credit Risk | January 30, 2012

    Debt buyer Asset Acceptance LLC has agreed to pay a $2.5 million civil penalty to settle FTC charges that it made several misrepresentations when trying to collect old debts.

  • Mixed Results For Lawsuits Against Collection Agencies, Creditors

    Collections & Credit Risk | January 27, 2012

    A review of lawsuits filed against collection agencies and creditors in the first two-week reporting period for 2012 shows that Fair Debt Collection Practices Act and Telephone Consumer Protection Act lawsuits are down from the same two-week period a year ago.

Viewpoints

  • Credit Risk Analysis That Drives Profitable Retail Banking Behavior

    Collections & Credit Risk | January 16, 2012

    Good customers are good customers right up until they’re not. This is the fundamental paradox of credit risk analysis. The most profitable customers are often the ones that are closest to being unprofitable.

  • CFPB Acts As If It's Doing Banks A Favor

    Collections & Credit Risk | November 22, 2011

    This month the Consumer Financial Protection Bureau held an invitation-only teleconference and issued a press release announcing its "Early Warning Notice."

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