ACA International, the largest association representing collection agencies, has released a white paper that directly responds to the CFPB's March report that focuses on collection complaints. more »
In a major setback for banks, credit unions, credit card companies and many other financial firms, the Consumer Financial Protection Bureau on Thursday issued a proposal that would ban the use of arbitration clauses that prevent consumers from bringing class-action lawsuits. more »
A phone billing company will pay $5.2 million to resolve Federal Trade Commission charges that it violated a court order that settled earlier charges of phone bill cramming by the FTC. more »
Consumers are boosting the balances of their personal savings accounts and are also more likely to rollover their monthly credit card balances, according to the 2016 Consumer Financial Literary Survey.
The Federal Trade Commission filed charges Tuesday against the operators of a large-scale scheme involving dozens of companies that allegedly bilked consumers using fake newspaper subscription notices.
LifeLock Inc., an identity theft protection company that settled federal court order contempt charges for $100 million in December, has ramped up internet advertising, TV ad campaigns and direct mail programs to try rebuilding its service and attract new consumers.
A federal court found BlueHippo Funding LLC, BlueHippo Capital LLC and Joseph Rensin in contempt for operating an allegedly deceptive computer financing scheme in violation of a court order the defendants agreed to in 2008.
The U.S. Department of Education has changed the student loan default rates at 21 colleges to allow them to continue receiving federal funding.
PRA Group, a Norfolk, Va.-based debt buyer, announced the creation of a new leadership position - vice president, Office of the Consumer.