Upcoming Conferences
18th Annual Financial Services Collections & Credit Risk ConferenceOctober 24-26, 2010
The Wynn, Las Vegas, NV
White Papers
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The Revolution Within: Opportunities and challenges across the global payments landscape
No matter where you look within the payment processing value chain, rapid technological advances and large-scale regulatory initiatives are working to transform the payments industry. That means for financial institutions and larger corporates alike, challenges and opportunities abound.
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Experian’s Collection TriggersSM enables accounts receivable firm to increase collections by $3.5 million
First Financial Asset Management, Inc. (FFAM) implemented Collection TriggersSM as a cost-effective, flexible way to monitor more than 1.14 million collection accounts. By integrating this tool into its daily recovery efforts, FFAM increased collections by $3.5 million within two years. The company also simultaneously improved its operational costs associated with the collection of these and similar accounts
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Where Security Fits in the Payments Processing Chain
With over 20 billion credit card purchase transactions in the US in 2009 and a highly complex system for processing those transactions, it’s not surprising that credit card information is a key target for thieves. Thieves have become adept at exploiting numerous vulnerabilities in the consumer-merchant-acquirer payment processing chain to gain access to this information. Fortunately, there are cost-effective solutions that are available to help secure sensitive data and reduce compliance costs.
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Hire Your Customers to Detect Fraud: Empower Cardholders to Immediately Address Fraudulent Card Activity
Recent survey findings reveal 89 percent of consumers would prefer to be notified of potential fraud by multiple forms of communication, including phone calls, text message and email. Learn how interactive multi-channel communications can help banks accelerate card fraud resolution in a highly efficient and cost-effective manner, while reducing expenses and building customer loyalty.
Media Library
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The Growing Value of Web-Based Collections Solutions in an Evolving Consumer Landscape
The collections industry and collections organizations, both internal and outsourced, continue to look for more effective and efficient ways of contacting consumers. Web-based collections applications, which are not entirely new to the marketplace, are growing in popularity as the internet has become a preferred method of payment for a growing number of consumers in today's environment.
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Small-Business Data Scarce During Recession
While big banks and auto makers have gotten plenty of attention in the Great Recession, the plight of small businesses has gone largely unnoticed, says Dan Meder, vice president of Experian’s Business Information Services. Experian has kept a close watch on how small-business owners have handled their credit relationships during the downturn.
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- Settlement Reached In $200 Million Payment Processing Operation
- FICO Report Points To Growing Credit Gap
- Bankruptcy Filings Are Up In 2010
- How To Keep Customers, Stay Profitable In A New Financial World
- Payday Loan Defendant Settles Illegal Collections Case
- SUNY Adopts New Card Practices With New York AG
- A Roadmap To Rightshoring
- New York Regulators Investigate Deceptive Credit Card Marketing
- Most Delinquent Mortgages Not Going To Collections
- Card Debt Continues To Drop, TransUnion Data Show