With the increased attention the credit and collections industry has been receiving lately, itís more important than ever to not only know the status of your consumers, but to also have a plan on how to handle accounts as they move into different statuses. One account status that should not be overlooked is that of the deceased consumer.
Itís not only important to know when your consumers become deceased, but itís also important to have a plan in place for how your company will handle these accounts. This will go a long way towards making sure this delicate situation is handled with extra care.
View on demand LexisNexis and industry experts Tracey Bannochie of DCM Services, Howard Enders of Phillips & Cohen and Riley Pentecost of West Asset Management for a webinar that will explain:
- The importance of deceased notification
- Recent changes to the SSAís Death Master File and other options for deceased data
- Setting up your deceased collections process
- Options for deceased case management
***There is a Q&A Session at the end of the presentation.